Privacy Policy

Introduction and Overview

orvithenquaro operates a comprehensive financial reporting platform designed specifically for investors and financial professionals in South Africa. We understand that your personal information and financial data represent some of your most sensitive assets. This privacy policy outlines exactly how we collect, process, store, and protect your information in accordance with South African privacy laws, including the Protection of Personal Information Act (POPIA) and relevant international standards.

Our commitment extends beyond mere compliance. We believe transparency builds trust, and trust forms the foundation of every successful financial relationship. This document explains not just what we do with your data, but why we need it and how it benefits your experience on our platform.

Information We Collect

We collect information through various channels to provide you with personalized financial reporting services. Understanding what we collect helps you make informed decisions about sharing your information.

How We Use Your Information

Your information serves specific purposes that directly benefit your experience on our platform. We don't collect data for the sake of having it – every piece of information has a clear purpose tied to delivering better financial reporting services.

• Generate personalized financial reports tailored to your investment portfolio and goals
• Verify your identity in compliance with South African financial service regulations
• Process transactions and maintain accurate financial records
• Send important account notifications, security alerts, and regulatory updates
• Improve platform functionality based on user behavior and feedback
• Provide customer support and resolve technical issues
• Conduct fraud prevention and security monitoring
• Comply with legal obligations including tax reporting and regulatory requirements

Data Sharing and Third Parties

We maintain strict controls over who can access your information. Sharing occurs only when necessary for service delivery or legal compliance, and always under contractual protections.

• Financial institutions for transaction processing and account verification
• Technology service providers who help maintain our platform infrastructure
• Professional advisors including auditors, lawyers, and compliance consultants
• Government agencies when required by South African law or court orders
• Security firms for fraud prevention and cybersecurity monitoring

All third-party relationships are governed by strict contractual agreements that limit data use, require security standards matching our own, and prohibit unauthorized disclosure or use of your information.

Data Security and Protection

Protecting your financial information requires multiple layers of security, from technical safeguards to physical protections and employee training. We invest heavily in security infrastructure because your trust depends on it.

• 256-bit SSL encryption for all data transmissions
• Advanced firewalls and intrusion detection systems
• Regular security audits by independent cybersecurity firms
• Multi-factor authentication for all account access
• Employee background checks and confidentiality agreements
• Secure data centers with 24/7 monitoring and access controls
• Regular data backups stored in encrypted, geographically distributed locations
• Incident response procedures for rapid threat containment

Despite these protections, we encourage you to maintain strong passwords, avoid accessing accounts on public networks, and report suspicious activity immediately. Security is a shared responsibility between orvithenquaro and our users.

Data Retention and Deletion

We retain your information only as long as necessary for service delivery and legal compliance. Different types of data have different retention periods based on their purpose and regulatory requirements.

When retention periods expire, we securely delete information using methods that make recovery impossible. For active accounts, you can request deletion of specific information that's no longer needed for essential services.

International Data Transfers

While our primary operations occur within South Africa, some services require international data transfers. These transfers happen only when necessary and always with appropriate safeguards in place.

• Cloud storage providers with servers in multiple countries for redundancy and performance
• International payment processors for cross-border transactions
• Global cybersecurity services for threat monitoring and analysis
• Software vendors providing specialized financial analysis tools

All international transfers comply with POPIA requirements and include contractual protections ensuring foreign processors maintain security standards equivalent to South African requirements. We regularly review these arrangements to ensure continued compliance.

Cookies and Tracking Technologies

Our platform uses cookies and similar technologies to enhance functionality and user experience. We believe in giving you control over these technologies while explaining their benefits clearly.

You can manage cookie preferences through your browser settings or our cookie management tool. However, disabling certain cookies may limit platform functionality and your ability to access some features.

Changes to This Privacy Policy

Privacy regulations and our services evolve over time. We update this policy periodically to reflect changes in our practices or legal requirements. Significant changes receive prominent notification, while minor updates appear in our regular communications.

We encourage you to review this policy regularly. The "Last Updated" date at the top indicates when the most recent changes occurred. Continued use of our platform after policy updates constitutes acceptance of the revised terms.